Established in 1976, Total Business, Inc. opened its doors to Pensacola and the Gulf Coast area. Owners Jerry and Rosemary Howard had the vision it takes to build a business from ground zero, a desire to contribute to community, to revolutionize quality customer service in the office products industry. It takes a strong work ethic as an independent dealer to succeed as giant office supply stores moved into the area throughout the years.

Total Business maintained the attitude that "bigger is not necessarily better." Rosemary Howard said, "Our commitment to the community has remained steadfast through the years and the foundation of this company was built on customer service, broad product selection, and competitive prices.

At Total Business, Inc. customer service begins with a dedicated staff that has been well trained in product knowledge. Recognizing a clients needs for product and service is crucial whether local, state, or national businesses.

Our mission at Total Business, Inc. is to maintain our dedication to the community, continue to refine our quality, expand our capabilities, increase our efficiency, and elevate the superior level of customer service we now provide to heighten the standard of excellence we have set in the industry.